![]() The person on the other ends was trying to help bless them but the call ended up with them saying, we will reset your apps, go to the 001 menu and select refresh etc. Yes I've done all that, it leads to here at which point it says "You've already linked your Sky and Discovery+ accounts". They go through the usual steps: have you gone here and folloed the steps. So I phone up Sky (by this point I have already spoken to Sky and Discovery Plus so things are getting a little frustrating, I've explained the same problem to about 5 different people), explain the whole problem to them. ![]() I then manage to get this signed in on the Sky Q box, happy days, but whenever I try to watch anything it says, nope you need to upgrade your pass to watch the content, there is no active subscription on the account. So I sign up using my email address, sign up for the free account or whatever it was called, so at that point I now have a Discovery Plus account. Ok fine, I'm positive I only ever use one address to sign up for this sort of thing, but if they have no account with that email address, nothing much I can do. I speak to Discovery Plus and they say, nope there is no account with that address. The Discovery Plus website doesn't appear to recognise my account (I only use one email address for this sort of thing, I haven't made a mistake), I try to reset my password and no email arrives to my email address. It tells me to go to a link on the Discovery Plus website and type in the number to link them. It asked me to sign in again on the app on my Sky Q box, fine I guess so I follow the instructions on the TV. Everything has been working perfectly fine up until today. ![]() I signed up for the free Discover Plus thingy in January. I'm having a right headache with Discovery Plus on Sky Q, wondering if anyone can help.
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